---
title: "Customer Support"
canonical_url: "https://business-fares.com/customer-support"
last_updated: "2026-08-20T16:17:02.122Z"
meta:
  description: "Need help with your trip? Our dedicated travel specialists are available 24/7 for post-booking support, from simple questions to complex itinerary changes."
  "og:description": "Need help with your trip? Our dedicated travel specialists are available 24/7 for post-booking support, from simple questions to complex itinerary changes."
  "og:title": "Customer Support"
---

Home

**Customer Support **

# **We're Here to Help, **<br>Every Step of the Way

**Our dedicated travel specialists are available around the clock to handle any post-booking need - from simple questions to complex itinerary changes. **

**Post-Booking Support **

**How Can We Help You? **

**Select your topic below and we'll walk you through exactly what to do. **

**Date / Route Change**

**Changing Your Travel Dates**

**Most business class tickets allow date changes. Depending on the fare, a change fee and fare difference may apply. Our agents will find the best option for your new dates.**

- **Call or email us with your PNR and preferred new dates**
- **We check availability and applicable change fees**
- **We present you with options before making any changes**
- **Once confirmed, your new itinerary is reissued instantly**

**Name Correction**

**Name & Passenger Corrections**

**Misspelled name on your ticket? Most airlines allow minor name corrections. Major changes (full name change) depend on the airline's policy — we handle it for you.**

- **Contact us with a photo of your passport / ID**
- **We assess whether a correction or reissue is needed**
- **We liaise with the airline directly on your behalf**
- **Updated e-ticket sent to your email once confirmed**

**Get in Touch **

**Reach Our Support Team **

**Choose the channel that works best for you — we respond fast, every time. **

**Call Us Directly **

**Speak to a live travel specialist immediately. No bots, no hold queues - just expert help from someone who knows your booking. **

[**+1 (888) 264-3032 **](<tel:+1 (888) 264-3032>)

**AVAILABLE 24 / 7 **

**Email Support**

**Send us your booking reference and query. Ideal for non-urgent requests, documentation, or written confirmations of changes. **

[**cs@business-fares.com **](mailto:cs@business-fares.com)

**Response within 2 hours **

**Live Chat**

**Chat with a specialist directly on our website. Perfect for quick questions, status checks, or getting a quote on the go. **

**Agents online now **

**Send a Request Form**

**Use our structured form for refund, exchange, or cancellation requests. Includes document upload for airline confirmations. **

**Send a form **

**Document upload supported **

**Accreditation & Trust**

**We are fully accredited and verified - your bookings and payments are protected by industry-leading standards. **

**IATA · Code: 08635476 **  
** TRUE · Code: 99934741 **

**Fully Licensed Agency **

**Business Hours**

**Our team is available around the clock for urgent post-booking cases. Standard office hours apply for administrative queries. **

**Mon – Fri:**** 7 AM – 11 PM EST **  
**Sat – Sun:**** 9 AM – 8 PM EST **

**Phone: 24 / 7 **

**FAQ **

**Frequently Asked Questions **

**Quick answers to the questions we hear most often. **

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## **Still Have a Question? **We're One Call Away.

**Talk to a real business travel specialist - no automated menus, no waiting. **

[**Call +1 (888) 264-3032**](<tel:+1 (888) 264-3032>) [** Email Our Team **](mailto:cs@business-fares.com)